Defen Privacy Policy

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This Privacy Policy explains how Defen collects, manages, and safeguards your personal information when you use our AI-powered video generation application and its associated services. By launching or engaging with the App, you provide explicit consent to the data handling practices described in this document.

1. Information We Collect

• Personal Information: Data that you voluntarily provide to us — for instance, when submitting a customer support request or sending feedback directly via email.
• Non-Personal Information: Technical and operational records, including your mobile device model, operating system version, in-app behavior patterns, and AI video rendering performance metrics.

2. How We Collect Data

Data is gathered at multiple touchpoints: upon your initial launch of the application, during the rendering and exporting of your AI-generated video projects, through your interactions with interface controls, and when you reach out to our support team directly.

3. How We Use Your Data

• Personal Information: Used solely to address your support inquiries and to continuously improve the quality of our customer service experience.
• Non-Personal Information: Essential for ensuring server stability, refining our AI video generation models, enhancing the application interface, and detecting fraudulent or unauthorized use of the platform.

We strictly prohibit the sale, rental, or transfer of your personally identifiable information to any third-party organizations under any circumstances.

4. Required App Permissions

• Device Storage: Necessary to save your completed AI-generated video files and to cache temporary project assets — including raw footage and editing session data — directly onto your device's local storage.
• Media Library / Camera Roll: Required to import your source video clips or image materials into the editor, and to save the final AI-rendered video outputs to your local album or gallery.
• Network Access: Needed to connect with our cloud-based AI processing servers for video rendering tasks, downloading updated video templates, and receiving real-time software patches and improvements.

5. External Links and Services

Defen may occasionally present hyperlinks that redirect to third-party websites. These external platforms operate under their own independent privacy policies, which fall entirely outside our control or jurisdiction.

6. Your GDPR Rights

• The right to request access to and rectification of your personal data held by us.
• The right to withdraw any consent you have previously granted, at any time.
• The right to request restrictions on how your personal information is processed.
• The right to formally object to certain data processing activities carried out by us.

7. Children's Privacy

The Defen application is strictly not intended for users under the age of 13. We do not knowingly collect personally identifiable information from children without verifiable consent from a legally recognized parent or guardian.

8. Data Security

We implement industry-standard technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or digital storage can be guaranteed to be completely secure.

9. Policy Updates

We reserve the right to revise this Privacy Policy at any time. Whenever material changes are made, the updated version will be published on this page and the "Last Updated" date at the top will be revised accordingly.

10. Acceptance

Your continued use of the Defen application constitutes your acknowledgment and acceptance of the privacy practices described in this document.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact our team at: palffyprovanchaku554@gmail.com